Disney PhotoPass and Memory Maker Explained

Here is everything you need to know about purchasing access to your Disney World pictures!

Hi there, Friends!

Whether you’re dreaming of your upcoming Walt Disney World vacation or reliving the magic of your unforgettable trip, Disney PhotoPass and Memory Maker are the perfect tools to capture and cherish every enchanting moment. Before you can use the MousePhotos service to sync your Disney photos to your Google Photos album, you’ll need to purchase access to your Disney PhotoPass images. Here’s your guide to making the most of these magical services!

What is Disney PhotoPass?

Disney PhotoPass is a service that helps you capture all the magical moments from your Disney vacation. PhotoPass Cast Members and fixed-position cameras are stationed throughout the parks to take professional pics of you and your loved ones, whether you’re meeting your favorite characters, experiencing thrilling attractions, or enjoying special Magic Shots. You can view, purchase and download your photos through your My Disney Experience account.

What is Memory Maker?

Memory Maker is an add-on that allows you to download all your Disney PhotoPass photos and videos for one price. You can select from several options based on your needs:

Memory Maker Pricing Options

• Memory Maker (Advance Purchase): $185 USD
  • Includes all photos and videos taken within 30 days of your selected start date.
  • Important: Advance purchase does not cover photos taken within 3 days of purchase. Plan ahead to take advantage of this discounted price!
• Memory Maker: $210 USD
  • Includes all photos and videos from 30 days of your vacation.
• Memory Maker One-Day: $75 USD
  • Ideal for short visits, this option covers photos and videos from one selected day.
• Memory Maker with 2025 Military Salute Discount : $98 USD
  • US Military Members can enjoy the Memory Maker product for a special price thru December 19, 2025
  • Can only be purchased at Walt Disney World Resort theme park ticket windows by Eligible Service Members or their spouse with a valid and active US Military ID

MousePhotos Pro Tip: Be sure to download all your Disney PhotoPass photos as soon as possible! They expire 45 days from the date they are taken. After this time, they can no longer be purchased or downloaded.

***After linking Memory Maker to your account, you will also be able to download photos from up to 25 Family & Friends members who share media with you.

Annual Passholder PhotoPass Downloads

If you are an Annual Passholder, adding the Disney PhotoPass Downloads option for $99 USD per pass (plus tax) can save you money. Benefits include:

• Unlimited digital downloads of all Disney PhotoPass photos and videos taken during your pass’s active period.
• Photos do not expire for 365 days, giving you plenty of time to download them.
• Discounts on printed photos and custom photo gift products.

Preserve Your Memories with Keepsakes

Prefer to keep your cherished memories in physical form? Disney PhotoPass offers several options:

Archive Storage

• Disney PhotoPass Archive USB: $34.95 USD (plus tax & shipping)
  • Includes all your Disney PhotoPass images and 400+ high-resolution Disney park photos.
  • Comes with a Limited License Agreement for personal use.
• Memory Maker Archive Disc: $34.95 USD (plus tax & shipping)
  • A high-quality DVD that contains all your PhotoPass images and 400+ high-resolution Disney park photos.

Personalized Photo Products

Create custom keepsakes through EZ Prints, including:

• Photo Prints (from $15-$25)
• Photo Books (from $27)
• Canvas Clusters (from $90-$120)
• Photo Magnets (from $12-$25)
• Ornaments (from $13-$23)
• Photo Mugs (from $15-$30)
• Engraved Acrylic Blocks (from $45-$65)
• Wall Art and Metal Prints (from $23-$120)
• Wood Prints (from $30-$100)
• Calendars (from $27-$35)

PhotoPass Support Locations

Need help retrieving your photos or placing an order? Visit these support locations across the parks:

• Magic Kingdom: Box Office Gifts in Town Square Theater
• Animal Kingdom: Garden Gate Gifts near the entrance
• Hollywood Studios: Sid Cahuenga’s One-of-a-Kind near the park entrance
• EPCOT: Pin Traders – Camera Center by Spaceship Earth
• Disney Springs: Disney PhotoPass Studio behind the Ghirardelli Soda Fountain & Chocolate Shop

Each of these locations have PhotoPass cast members who can assist you with ordering prints, retrieving images, and other PhotoPass services.

Need More Assistance?

For help with missing photos or technical issues:

• Report Missing Photos Online
  Visit: Disney PhotoPass Contact Us
• Contact Guest Support
  Call the Disney PhotoPass Guest Support team at (407) 560-4300.

Your Disney PhotoPass images are a great way to hold onto the magic of your adventures. With Disney Memory Maker, you can ensure your vacation memories last a lifetime. Don’t let these moments slip away—download, print, and treasure them forever!

Once you have access to your Disney World pictures, don’t forget to try MousePhotos, the enchanted chrome extension that lets you magically sync your Disney PhotoPass images to your Google Photos album. It’s the easiest way to keep your memories safe and organized. Click here to get started!